Cookie Notice

This notice explains how cookies and similar technologies are used to manage and deliver online services and electronic communications. It also explains what these technologies are, why they are used, and how their use can be controlled.

Some of these technologies may collect personal data, or data that becomes personal when combined with other information. When that happens, the broader privacy rules for handling personal information apply alongside this notice.

What Cookies and Similar Technologies Are

Cookies are small files downloaded to a device to help websites and online services work more effectively and to help website operators understand how services are being used. Similar technologies can include web beacons, pixels, embedded scripts, location-identifying technologies, and logging tools.

These technologies are used across websites, mobile applications, emails, and other online services. Their role is not limited to one technical function, because they can support security, preferences, analytics, personalization, and communication tracking.

How Cookies Are Used

Cookies are used together with partners and providers to understand how users interact with websites, mobile applications, emails, and other online services. That helps improve user experience and gives a clearer picture of how services are actually being used.

The information collected automatically can include device and software details, browser type, operating system, pages viewed, time spent, email opens and clicks where consent applies, usage trends, and approximate location based on IP address.

  • Device and software details may be collected automatically.
  • Usage patterns such as pages viewed and time spent may be tracked.
  • Email interaction data may be collected where consent applies.
  • Analytics tools may be used to understand trends and user behaviour.
  • Location-related signals may be inferred from IP address.

Types of Cookies

The notice distinguishes between several cookie types because not every cookie serves the same purpose or relies on the same legal basis.

  • Essential cookies support core functions such as security and navigation and are necessary for the service to work properly.
  • Functional cookies remember choices such as language or region to make the service more personal and consistent.
  • Performance cookies help measure visits and navigation patterns so services can be improved.
  • Targeting cookies track visits, pages viewed, and links followed so visitor behaviour can be understood more closely.

Sources and Duration

Cookies can also be separated by where they come from and how long they last. That distinction matters because it affects who places the cookie and how long it remains on the device.

  • First-party cookies are created by the website itself and are used directly for service and preference functions.
  • Third-party cookies are placed by external partners whose services are integrated into the website.
  • Session cookies are temporary and disappear when the browser is closed.
  • Persistent cookies stay on the device for a defined period even after the browser session ends.

Why Cookies Are Used

Cookies are used for several practical reasons rather than for one single technical purpose. They help separate one user from another, improve browsing experience, support site security, understand service use, and make content or advertising more relevant to individual preferences.

They can also help keep track of language choice, browsing activity, browser type, device data, favourite products, and the route through which a user arrived at the site, such as a search engine or affiliate source.

  • Improve browsing experience and site performance.
  • Support security and reduce fraud or abuse risk.
  • Understand how services are used and where they can be improved.
  • Remember user preferences and browsing context.
  • Help present content and advertising in a more relevant way.

Managing Cookie Preferences

Cookie use can be controlled in several ways. Browser settings can usually be adjusted to alert a user when cookies are sent, remove stored cookies, or reject all cookies automatically.

Mobile devices also provide settings that limit ad tracking or ad personalization. Email settings can be adjusted to stop automatic image downloads, which may reduce some forms of email tracking.

Disabling cookies may reduce the functionality of the website or of other websites visited from the same device. Some controls also need to be applied separately on each browser and each device, because one setting does not always cover everything at once.

Advertising and Analytics Choices

The notice also explains that analytics and advertising preferences can be managed through browser tools, mobile settings, and industry opt-out tools. These controls do not always block every cookie on every device, but they can reduce interest-based advertising and some types of tracking.

The practical point is that cookie control is not handled in one universal switch for every environment. Browser choice, device settings, and service configuration all affect how much control is available.

Contact About Cookies

Questions or complaints about cookies or this notice can be directed to the Data Protection Officer by email at [email protected].

That contact route is specifically relevant to cookie-related concerns and should stay visible as the formal point of contact for this notice.

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